Selling Hay and Cold Calls
This week on the farm we cut, raked, and baked the second half of one of our hay fields in Forney. We finished up the field Wednesday evening and Thursday and Friday I have been busy movie bales up to the front to be sold. This being my third week on the farm I am starting to get the hang of our hay operation and reaching out to customers.
Tuesday I started cold calls for our Cowpooling beef operation. I have never made cold calls in my life for business purposes so this is all fresh to me. First few days was a little rough having to complete my tasks at the hay field then making calls. I have become more efficient since then with time management and better calling techniques that Kayla has taught me. I have not made any beef sales yet but I know doing these calls has a purpose and will lead to future sales.
In the book Raving Fans by Ken Blanchard it dives into the impotence of customer service. I have learned about deciding what it is that I want and creating a vision of perfection that is centered around the customers. Then listening to the customer on what they want and deciding ways to fill the gap that pertains back to the vision of perfection. Learning and understanding the customer makes it known to them of their importance and will positively affect business.